There are two knowledge package subscriptions
We put the highest priority on assuring the success of every implementation – and we believe that education is the key to that achievement. For this reason we have made our knowledge packages an integral part of every software sale. By purchasing a knowledge package subscription you have access to all the courses in that package, plus other benefits.
Each implementation requires the Knowledge Package for Operators. Deployments that include HyperSync Panel, Service Panel, Access Panel or Test Panel also require the Knowledge Package for Developers and Consultants. In some circumstances (for example where a customer is adequately supported by a deployment partner) these knowledge packages are not required after the first year.
Benefits of a subscription:
- Attendance on the listed courses for up to five delegates from a subscribing organization. Email customerservice@softwareidm.com for dates and locations. The subscription promises space for no less than two delegates, if the subscription is purchased and space is reserved by emailing customerservice @softwareidm.com, no later than 30-days prior to the course date.
- Up to 20 hours of post course guidance and learning assistance per annum
- Public training at your chosen and approved training city
- A custom training plan for each student
- A transcript of courses attended
Knowledge Package for Operators
A800 – Identity Panel Operators
A801 – Using the Identity Panel Suite
A811 – Service Panel Operators
A820 – Identity Panel Architecture, Providers, Security, and Deployment
A821 – Identity Panel Initial Configuration
W823 – Identity Panel Upgrade Workshop
A825 – Protecting the Organization with Identity Panel
A826 – High Availability and Identity Management
A892 – ID Data Audit, Clean-up, and Restoration with Identity Panel
A895 – Data Source and Data Target Requirements Gathering
A940 – Service Panel Customer & Reseller Training
A945 – Access Panel PAM – Operator Course
A960 – Access Panel for Solution Architects and Administrators
C999 – Co-working with SoftwareIDM
Knowledge Package for Developers and Consultants
A802 – Identity Panel Requirements Gathering & Design
A812 – Service Panel Requirements Gathering & Design
A813 – Access Panel Requirements & Design
A814 – HyperSync Requirements Gathering
A824 – Going live with an Identity Panel Product
A850 – Rule Engine Language & Report Writing
A860 – Advanced Identity Panel Workflow and Scheduling
A890 – MIM Test Case Development using Test Panel
A900 – MIM/HyperSync Solution Developer
W921 – MIM DevTest 4.1 Upgrade Workshop
A930 – Integrating ServiceNow with the MIM Portal, Access Panel, and Service Panel
M950 – Service Panel Solution Developer
A970 – Access Panel Solution Developer
A975 – Access Panel PAM – Developer Course
A980 – Deconstruction of a Classic Microsoft Identity Manager Solution
A981 – Deconstruction of a Modern Microsoft Identity Manager solution