Integrating ServiceNow with the MIM Portal, Access Panel, and Service Panel (course A930)

A930 – Integrating ServiceNow with the MIM Portal, Access Panel, and Service Panel is a course for those that want to automate requests from ServiceNow, and then have those requests serviced by MIM. Additionally, this course is for those who plan to provision and manage permissions for ServiceNow access.

This new course shows the advance features of Service Panel integration with ServiceNow. This course is being delivered based on the consulting and delivery of this integration to Fortune 500 corporations who have purchased Service Panel and/or Access Panel for this purpose.

Fit for service

What ServiceNow can do well when integrated with Microsoft and SoftwareIDM identity management solution.

  • Building Service Forms
  • Cross linking architecture and use cases
  • Sending requests to Service Panel and MIM
  • Receiving fulfillment updates from Service Panel and MIM
  • Integrating ServiceNow workflows into your Service Panel solution
  • Using Identity Panel workflows in your ServiceNow solution
  • Using MIM Portal workflows in your ServiceNow solution

Service Now user management and access governance

  • Monitoring, reporting, and auditing ServiceNow permissions and access
  • Provisioning and updating users in ServiceNow from other enterprise sources
  • Provisioning and updating permissions and access using role and access based controls within Access Panel